A little clarity.
Before you enquire.

The initial catalogue uses your approximate IP country. You can change it at any time. VPNs and mobile networks can affect detection. A shared shop link opens that shop’s registered country. Location helps with discovery and never grants seller or owner access.

Sign in, submit your shop details and wait for the app owner’s approval. Signing in alone does not give seller access. Approved sellers manage only their own shop, choose a theme and share their shop link with customers.

Shop approval is an internal platform review. It is not a government licence, official verification or a guarantee of a seller or product.

• An accurate shop country, contact location and international WhatsApp number.
• Product photos and descriptions they have the right to use, with the correct model, condition and availability.
• Any business registrations, product permissions and advertising disclosures required for their activity and market.
• Information in the languages required for their market. AI suggestions must be checked before publication.
• Clear price, warranty, returns and delivery terms discussed with the customer before any transaction.

An approved shop’s country stays the same when the seller travels. Changing its registered country requires owner review again.

Pickora policy excludes counterfeit, stolen, unsafe or expired goods, weapons and ammunition, controlled drugs, tobacco and vaping products, and adult content.

Do not make misleading claims, use unapproved promotions or claim government certification without evidence. Regulated products require the relevant permissions. A category or a country in the selector does not certify legal compliance.

Shops on Pickora

99 globally, including pending and archived shops until cleanup finishes

Shops per seller

One per signed-in account

Products per shop

36, including drafts

Categories per shop

3 main categories; product types within them do not use extra category slots

Uploading a product photo retains the original. Automatic identification sends an analysis copy to OpenAI and may use web search. Check the suggested details yourself.

Do not upload identity documents, faces, private customer data or other sensitive information. ChatGPT/Sites infrastructure, storage providers, OpenAI and the connected Gmail service used for inactivity warnings may process data outside your country. Browsing by country does not mean data is stored in that country.

1. After 90 days without seller sign-in or product activity, an email warning is queued.
2. A successful warning email starts a 7-day response period. Signing in during that period keeps the shop active.
3. Without a response, the shop is hidden and archived for 30 days. Only the app owner can restore an inactivity archive during this period.
4. After expiry, the shop, products and uploaded files are permanently removed. The slot is released only after cleanup succeeds.

This is Pickora’s platform policy. Sellers must keep their own legally required business records.

Deleting a product listing is permanent. Its public product link stops working. Uploaded photos are retained until shop cleanup.

To delete your shop, open My shop → Shop settings → Delete my shop. Pending sellers can withdraw their application from their workspace. The shop is hidden immediately and archived for 30 days before permanent cleanup.

You can cancel your own shop deletion request before expiry. A shop archived by the app owner or inactivity policy requires owner restoration. Restoration retains the previous approval status. Files and records must be removed before the shop slot is released.

Open requests are retained while being handled. The app owner can delete closed requests; maintenance removes remaining closed requests after 90 days.

You can request access, correction or deletion of your data using the form below. Requests need identity and scope checks. Submitting a request does not subscribe you to marketing.